Image

Bluewater Health shouldn’t have been collecting SINs says privacy commissioner report

June 18, 2025

Heather Wright/The Independent

Bluewater Health had no legal reason to collect Social Insurance Numbers from its patients.

That information is contained in a just released report by Francisco Woo, an investigator in the Office of the Information and Privacy Commissioner.

Woo’s 35-page report examines whether Bluewater Health, its IT provider TransForm Shared Services and the four other regional hospitals affected by the Oct. 22, 2023 attack followed the notification rules set out in the Personal Health Information Protection Act.

But it also talks extensively about the 20,000 SIN numbers which Daixin hackers stole from Bluewater Health’s servers and released on the dark web. After the hack, the hospital notified patients of the release of information and offered credit monitoring services for two years to prevent fraud.

But Woo’s report says lawyers for the hospital could not point to legislation which required the hospital to collect the SINs of people accessing treatment under the Workplace Safety Insurance Board.

Bluewater Health’s lawyers told the investigators since 2002, the hospital “was required to collect SINs from patients seeking treatments related to Workplace Safety and Insurance Board (WSIB) claims to properly process these claims.

“However, counsel confirmed that SIN collection was not authorized by any statute or regulation.”

Woo’s report adds “Counsel also informed the IPC that BWH collected SINs from non-WSIB patients between 1999 and 2006. However, the hospital was unable to locate former department leaders who were employed in 2006 and was unable to determine the reason for this practice.”

The IPC investigator found those 20,000 patients affect by the release of the SINs also had information such as oncology treatment records, photos of operations and procedures such as colonoscopys, residential withdrawal management patient charting and financial information related to co-payments.

Woo says the Personal Health Information Protection Act says health care providers should not collect more personal health information than is reasonably necessary. He adds while there is “an exception where collection of personal health information is required by law, BWH in this case did not provide a basis in law for collecting the patients’ SINs.”

Woo says the hospital stopped collecting SINs May 2024. The hospital also told Woo any Social Insurance Numbers collected in the past have been purged from their system.

Share This

Image
Front Page

LCCVI, North Lambton bow out in Lambton-Kent boys volleyball finals

November 12, 2026

John Wright/The Independent John McGregor took down both Lambton County ‘AA’ schools in the LKSSAA boys volleyball finals Wednesday in Chatham. The Panthers beat North Lambton 25-20, 25-18, and 25-20 in the junior final. The match was the Eagles first appearance in a Lambton-Kent ‘AA’ championship game since moving up to the division last season. John McGregor defeated LCCVI 25-15,

Read More

Image
Front Page

Wyoming Lions make over $90K in donations to local health care

November 11, 2026

The Independent The Wyoming Lion and Lioness Clubs donated $93,000 to the renovations at Charlotte Eleanor Englehart Hospital and the expansion of St. Joseph’s Hospice at Lambton Meadowview Villa. Tuesday night, the clubs donated $43,203 to St. Joseph’s Hospice. Lions and Lioness Presidents Paul Hendrick and Vicki Ducharme, presented the cheque to Kelly Chartrand, executive director, and Tammy Witcher, special

Read More

Image
Front Page

Students mark Remembrance Day in Alvinston

November 11, 2026

Heather Wright/The Independent Students, staff, parents, siblings and members of the Alvinston Legion took time to remember with the students at Brooke Central School. Students created class wreaths to lay at the cross in gymnasium, sang in Flanders Field and observed a moment of silence with members of the Legion after the community’s ceremony at the cenotaph.

Read More

Image
Front Page

Community gathers in Watford for Remembrance Day

November 11, 2026

Blake Ellis/The Independent People in Warwick Township joined the rest of the nation at the 11th hour of the 11th day of the 11th month to remember those who served our nation in the military. Hundreds gathered in Watford for the Act of Remembrance led by the Watford Legion members.

Read More